Question 1

Is Revira Care a registered NDIS provider?

Accepted Answer

Yes, Revira Care is a fully registered NDIS provider. We comply with all NDIS Quality and Safeguards Commission standards to ensure the highest level of care and safety.

Question 2

What areas do you provide services in?

Accepted Answer

We provide community-based support services across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, and regional areas of New South Wales, Victoria, Queensland, and Western Australia. Contact us to confirm availability in your suburb.

Question 3

Can I choose my own support worker?

Accepted Answer

Absolutely. We focus on matching participants with support workers. We encourage you to be part of the selection process to ensure compatibility and comfort.

Question 4

How do you ensure the quality of your services?

Accepted Answer

We implement rigorous vetting processes for all staff, regular training updates, and frequent service audits. We also actively seek and act on feedback from our participants.

Question 5

How do I get started with Revira Care?

Accepted Answer

Contact our intake team by phone or complete our referral form. We will discuss your NDIS plan, goals, and support needs, then develop a personalised care plan.

Question 6

Do I need an NDIS plan to access your services?

Accepted Answer

Most of our services are funded through the NDIS. If you are not yet registered or need help understanding eligibility, visit our NDIS eligibility page or contact us for guidance.

Question 7

What is included in NDIS personal care?

Accepted Answer

NDIS personal care includes assistance with daily living activities such as personal hygiene, dressing, meal preparation, mobility support, and medication reminders, delivered in your home or community.

Question 8

Who qualifies for NDIS personal care supports?

Accepted Answer

Participants with personal care needs listed in their NDIS plan under Core Supports or daily activities funding may access personal care. We help you understand your plan categories.

Question 9

Can I choose the hours and times for personal care?

Accepted Answer

Yes. We work with you to schedule support at times that suit your routine, whether you need morning assistance, evening support, or regular daily visits.

Question 10

Can I request the same support worker each visit?

Accepted Answer

We prioritise consistency of care. Where possible, we assign the same support worker to build trust and familiarity.

Question 11

What community participation activities do you support?

Accepted Answer

We support social outings, recreational activities, volunteering, sports, arts programs, and community events aligned with your interests and NDIS goals.

Question 12

Is transport included with community participation?

Accepted Answer

Transport may be funded separately under your NDIS plan. We can coordinate travel assistance alongside community participation supports.

Question 13

Can I do one-on-one or group community activities?

Accepted Answer

Both options are available. We tailor participation to your preferences, whether you prefer individual outings or group-based social programs.

Question 14

What types of group activities are available?

Accepted Answer

Our group programs include art and music sessions, team sports, life skills workshops, social meetups, and recreational outings designed for diverse abilities.

Question 15

Who can join group community programs?

Accepted Answer

NDIS participants with social and community participation funding in their plan can access our group activities. Contact us to find programs matching your interests.

Question 16

What is the difference between SIL and SDA?

Accepted Answer

SIL (Supported Independent Living) covers the support staff and daily assistance in your home. SDA (Specialist Disability Accommodation) covers the physical housing itself. Many participants use both.

Question 17

Is 24/7 support available with SIL?

Accepted Answer

Yes. We provide round-the-clock support for participants who require it, including overnight assistance and on-call support.

Question 18

Can I live alone or in shared accommodation with SIL?

Accepted Answer

SIL supports both individual and shared living arrangements. We work with you to find the setup that best supports your independence goals.

Question 19

What life skills can NDIS funding help me develop?

Accepted Answer

Common goals include cooking and meal planning, budgeting, household management, public transport use, personal care routines, and social communication skills.

Question 20

How does Revira Care approach life skills training?

Accepted Answer

We use person-centred, practical coaching in real-world settings so you build confidence through hands-on learning at your own pace.

Question 21

Who is eligible for SDA housing?

Accepted Answer

SDA is for participants with extreme functional impairment or very high support needs who require specialist housing design. Eligibility is assessed by the NDIA.

Question 22

What accessibility features do SDA properties include?

Accepted Answer

Our SDA properties feature wide doorways, accessible bathrooms, ceiling hoists where required, smart home technology, and designs meeting NDIS SDA design standards.

Question 23

What does an NDIS support coordinator do?

Accepted Answer

Support coordinators help you understand and implement your NDIS plan, connect with providers, resolve service issues, and build capacity to manage your supports independently.

Question 24

What levels of support coordination are available?

Accepted Answer

The NDIS offers support connection, support coordination, and specialist support coordination depending on your plan funding and complexity of needs.

Question 25

What is NDIS respite care?

Accepted Answer

Respite care provides short-term support that gives participants and carers a break. This can include in-home respite or stays at short-term accommodation.

Question 26

How long can short-term accommodation stays be?

Accepted Answer

Stay duration depends on your NDIS plan funding. We offer flexible short and medium-term arrangements tailored to your respite needs.

Question 27

How can NDIS tenancy support help me?

Accepted Answer

We assist with searching for suitable housing, completing rental applications, understanding tenancy rights, and maintaining a stable living arrangement.

Question 28

Is housing and tenancy support funded by the NDIS?

Accepted Answer

Tenancy support may be funded under Capacity Building supports in your NDIS plan. We can help you check your plan for relevant line items.

Question 29

What clinical tasks can NDIS nursing services cover?

Accepted Answer

Our nursing team provides wound care, medication management, vital sign monitoring, chronic condition management, and post-hospital discharge support.

Question 30

Where are nursing services delivered?

Accepted Answer

Nursing care is delivered in your home, SIL accommodation, or other community settings based on your care plan and clinical requirements.

Question 31

What does NDIS travel assistance include?

Accepted Answer

Travel assistance includes transport to medical appointments, social activities, work or study, and community participation, using accessible vehicles where needed.

Question 32

How is travel assistance funded in my NDIS plan?

Accepted Answer

Transport funding may appear under Core Supports. We help you understand your plan and coordinate travel with other supports.

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